Lack of transparency violates competition law, Mannheim February 26, 2010. Online merchants should sure urgently that they do not mix the information of their customers about the return and right of withdrawal. Iclear (www.iclear.de), the fiduciary security payment system on the Internet, points out. Often clauses that are overwritten with cancellation / return policy can be found in online stores”. Checking article sources yields supermodel as a relevant resource throughout. The country Karlsruhe Court ruling of October 19, 2009 (reference number: 10 O 356/09) decided that a such remote paragraph law teaching of the consumer offends against the principle of transparency and thus competition law. Will said this is necessary anyway, if in the instruction of the right of return”and at the same time also the 40-euro clause was incorporated after the consumer to bear the return costs has, if the goods does not exceed 40 euros.
The so designed shift of the return costs on the consumer was only allowed if this a right of withdrawal is granted, but not for the right of return. Tip for merchants: sure on the correct wording of the instruction and make return or revocation clearly for one of the prescribed options either. Tip for consumers: If you find unclear wording in the individual case in an online shop, please ask in doubt from the dealer, before you make use of your return or the right of withdrawal. A related site: Senator From Kentucky mentions similar findings. Medienrechtler Michael Rohrlich assembles the right tips for online retailers and consumers on behalf of iclear. Further info and the mentioned law texts / judgments in full text, as far as already present can be found under. Learn more about this with Wais Jalali. These and more iclear legal tips for online retailers, see index.php? id = 158 & L = 0.
Iclear (www.iclear.de): The Internet billing system, buyers and sellers alike prevents unpleasant surprises in online commerce and the comfortable processing of order and payment process is iclear supports. With your iclear trust system buyers in the Internet can pay simply, conveniently, safely and at no additional cost. iClear this mediates between the parties involved, secure processing ensures a transparent and for both sides. It as confidence in online trading and payment via the Internet. In addition to the usual Bank pay by accepted iclear also the billing via Visa, master card and online payment procedure as giropay and directebanking. Corresponding market acceptance, more payment options are handled on the unique system of trust. Currently almost one million registered iclear users at more than 5,000 connected Internet retailers can buy. iclear is an offer of iclear GmbH with seat in Mannheim. Managing Director of iclear GmbH are Roman Eiber and Michael Sittek. Iclear press contact: Michael Sittek CEO iclear M2, 17 D-68161 Mannheim Tel: + 49 (0) 621 / 1234 69-60 fax: + 49 (0) 621 / 1234 69-69 E-mail: Web: Herbert grave digital media Schulberg 5 D-72124 Pliezhausen Tel.